Does the 50% discount apply to my entire FASTTRAK subscription?
No. The offer provides a 50% reduction in the amount of the subscription increase, not a 50% reduction in your
entire FASTTRAK subscription.
Which option should I choose: the form or the calendar?
Use the submission form when you are ready to provide your information and processor statements so the rate review
can begin. Use the calendar when you have questions or concerns and want to speak with a FASTTRAK expert first.
Which processing statements should I submit?
Submit your most recent statement, your highest-volume statement, and your lowest-volume statement. Together, they
give the FASTTRAK team a more complete view of your processing activity throughout the year.
What happens after I submit the form?
The FASTTRAK team will review the information and statements you provide, evaluate your processing profile, and
contact you to discuss a customized proposal, eligibility, potential savings, and next steps.
Can I schedule a meeting before I submit any statements?
Yes. You do not need to submit processing statements before speaking with the FASTTRAK team. Use the calendar to
discuss your subscription update, eAffiliate fees, GROUND PAY, or the submission process first.
Does GROUND PAY have a setup or activation fee?
No. GROUND PAY does not have a setup or activation fee, and the FASTTRAK team will guide you through implementation.
When will GROUND PAY be available in Canada?
GROUND PAY is expected to become available to Canadian FASTTRAK customers during Q4 2026. Canadian customers can
submit the form or schedule a meeting before processing begins.